We stand by the quality of our products and offer the following warranties to ensure your peace of mind:
- Mattresses: Covered by a 5-Year Warranty against any manufacturing defects, so you can enjoy years of restful sleep.
- Beds and Bed Frames: Backed by a 2-Year Warranty to ensure durability and craftsmanship.
Returns Policy
Our return policy varies depending on the product type:
- Mattresses: For hygiene reasons, we do not accept returns on mattresses. However, our 5-year warranty ensures you're protected in the case of any manufacturing defects.
- Beds and Bed Frames: You may return beds and bed frames within 14 days of delivery, provided they are unused, in their original packaging, and in resaleable condition. Please note that return shipping costs are the responsibility of the customer, and a restocking fee may apply for preference-based returns (e.g., size, style).
Warranty Claims
If you experience any manufacturing defects during the warranty period, please contact our customer service team with your order number and a description of the issue, and we will guide you through the claims process.